Please allow up to 48 hours of processing time once your order is placed. There may be a slight delay in delivery as our shipping partners are experiencing unprecedented order volume.
USPS First Class Mail: FREE, 5-7 business days following the orders fulfillment date.
USPS Priority Mail: $9.00, 3-4 business days following the orders fulfillment date.
USPS Express: $25, 1-2 business days following the orders fulfillment date.
We ship worldwide.
FEDEX International Priority: Rate is determined based on your destination, 3-5 business days (please note possible delays listed below) following the orders fulfillment date.
INTERNATIONAL SHIPPING TERMS & CONDITIONS
Items in your order that are designated for shipment to countries outside of the U.S. may be subject to taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of the shipment is responsible for all Import Fees. We have no control over these charges as customs policies vary from country to country. If you have questions related to customs charges please contact your local customs office.
When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.
LOST OR STOLEN PACKAGES
Alex Mika Jewelry does not take responsibility for packages lost or stolen during transit or upon arrival. All claims must be filed through the carrier your package was shipped with.
Once items have been fulfilled and shipped, it is in the carrier's hand to get your items to you swiftly and on time. We always request delivery confirmation from USPS or FEDEX once packages have been delivered and that serves as our official notice that our products have successfully reached their destination. After receiving official word from USPS or FEDEX, we are not responsible for missing items.
PERSONALIZED & PRE-ORDER ITEMS
Please allow 7-14 business days (unless otherwise noted) from the order date for production (not including delivery time). Please note that holiday seasons and specific sales/promotions may also lead to longer processing times.