REPAIR OR RE-PLATING
- Description
Before purchasing a repair, please e-mail our support team at support@alexmikajewelry.com with a photo of your item to confirm if the style is repairable. If approved, please place your order for a repair and enter your original order number in the "notes" section at checkout.
Please note any specifics in the package.
This order covers shipping both ways. You will be emailed a pre-paid label once your repair or re-plate order has processed.
For additional information, e-mail us at: support@alexmikajewelry.com
Returns & Exchanges
We want you to be happy with your order. If you are not completely satisfied with your purchase, Alex Mika jewelry is pleased to offer a return within 14 days of your order's arrival for a full refund or an exchange/store credit within 30 days of the delivery date.
Care
Although our jewelry is meant for daily use, we do not recommend showering or exercising in our plated styles. In addition, please do not spray perfumes or rub lotion directly near your plated pieces, as this can cause tarnishing. Please store them in an air-tight bag to keep your jewels clean and protected.